FAQ

SOME FREQUENTLY ASKED
QUESTIONS

Membership Terms and Conditions: Sky Bright Fitness Club L.L.C

1. DEFINITIONS

Administration Fee means any reasonable administrative costs incurred by us in relation to a Membership.

Agreement means this agreement, comprising of the Details and the Terms.

Biller means Glofox, Inc or any other biller or payment service that processes payments of membership fees or alike.

Cancellation Fee means an amount equal to 50% of remaining term.

Cancelation Period the time from when a member gives their cancellation notice until their membership is cancelled. This shall be a minimum of 1 payment equivalent to 1 month minimum membership.

Class or Classes means an exercise class conducted at the Studio.

Details means the details of your Membership, as set out in the Online Booking System and this Agreement.

Direct Debit Payment Agreement means the periodic billing agreement you enter into with our third party Biller for periodic billing services.

Fees means the fees payable for a Membership.

UN1T Jumeirah means UN1T Jumeirah, SKY BRIGHT FITNESS CLUB LLC (Licence 1029718),and their related body corporates and affiliates and includes any successor or assignee.

Guest means any person who attends the Studio who is not a Member.

Instructor means any person who is instructing, or assisting with the instruction of, a Class.

Member means a person who holds a Membership for the Studio.

Membership includes an annual membership, half year membership, three month membership, month to month membership and a multi class membership.

Online Booking System means the online booking system whereby Members can view and select a Class to attend and purchase a Membership.

Pre-Exercise Questionnaire means the questionnaire or other screening we may require you to answer before using the Studio or participating in a Class.

Studio means the UN1T Jumeirah studio (Sky Bright Fitness Club LLC).

Studio Rules means the rules referred to in clause 17.

Terms means these terms and conditions.

“us” or “we” means the Studio to which you have agreed to become a Member, F45 Training Springs Souk (Sky Bright Fitness Club LLC)

“you” means the Member the subject of this Agreement.

2. GENERAL

2.1  All memberships purchased will be processed under the company Sky Bright Fitness Club LLC. Sky Bright Fitness Club LLC has all legal rights to operate as an UN1T Training studio. Sky Bright Fitness Club LLC is registered to the address Waitrose Al Thanya, 1st floor, Dubai, UAE, and all memberships are valid at this address ONLY. Sky Bright Fitness Club LLC operates under and is compliant with UAE Local Law

3. FEES & TERM

3.1. The Fees you have to pay and the term of this Agreement are set out when you purchase your membership.

3.2. If you do not make any payment when it is due, your Membership may be suspended and you could be refused access to the Studio until all outstanding amounts have been paid.

3.3. Your Membership may also be terminated if any Fees remain unpaid for an extended period. You will still be liable for all unpaid amounts.

3.4.  If you pay any Fees, by direct debit, then this will be through our Biller (not us). You will be provided with a copy of Direct Debit Payment Agreement of the Biller which applies to any direct debit services. The Direct Debit Payment Agreement, which we are not a party to, is entirely separate to this Agreement.

3.5. By nominating a credit or debit account, you authorise our Biller, to deduct from that account all Fees and other charges you are responsible for under this Agreement.

3.6.  You must keep your account details up to date and ensure there is enough money in your nominated account on the usual payment, or the next working day if that falls on a day when banks do not process payments. If there is not enough money in your nominated account on the usual payment day, or there is another reason that your account was unable to be debited you may be charged an additional fee by the Biller, which may be added to your next debit amount.

3.7.  If you are not able to attend a class for which you have booked you are responsible for cancelling said class within the required timeframe as defined by the Studio, this time frame must change from time to time but shall never be less than 2 hours before the class is scheduled to start. Failure to cancel a class in time or failure to attend a booked class may result in the member paying a late cancelation fee. This late cancelation fee will be charged at the discretion of the Studio and is due within 7 days of the class in question. The late cancelation fee amount will be set by the Studio and may be as much as the cost of a single drop in class for the Studio.

4.  HEALTH & SAFETY

4.1.  When you become a Member and each time you use the Studio or participate in a Class, you must ensure that:

(a)  you are in good physical condition and know of no medical or other reason why you should not exercise.

(b) you do not have any physical, medical or other disability or condition which may be affected or aggravated by, or which may result in any sickness, injury or death to you as a result of:

Other Fees and Charges

Late cancellations (within 90 minutes of a session starting) and no-shows incur a 100AED fee, as this prevents other members from booking in

An administration fee of 100AED is charged for each pause request

Pauses

Pauses should be no more than 4 weeks per annum and no less than 7 days, 14 days notice is required to pause

REFUND POLICY: As applicable, classes and membership packages are non-refundable.  No exceptions.

Before all purchases please ensure you can reach the studio, the timetable suits you – understanding it is subject to change without notice and that you enjoy the UN1T experience .

UN1T Jumeirah Code of Conduct for COVID-19

1. Participants will sign the COVID-19 Warning and Waiver form when returning to or visiting the studio for the first time.

2. Participants will adhere to social distancing and ensure that they follow the reasonable directions of all UN1T staff and trainers in relation to their participation in the UN1T training sessions.

3. Participants will diligently work to keep all equipment and stations clean following the directions provided by UN1T staff and trainers.

4. Participants will wash and sanitize their hands upon entering and exiting the studio.

5. Participants will NOT enter the studio if they are feeling unwell, including (but not limited to): headache, fever, sore throat, nausea, sneezing, coughing and other cold and flu like symptoms.

6. Participants will not have a temperature of 37.5°C(100°F), or higher when entering the studio. Participants agree that UN1T staff may check their temperature using a non-contact digital thermometer.

7. Participants acknowledge that if they are exhibiting symptoms referred to above, they may be asked to leave the Studio for the health and safety of all UN1T staff, members and guests.

8. If Participants contract or otherwise come into contract with a person who has, or is suspect to have, COVID-19, they will immediately notify the UN1T Studio and otherwise refrain from attending the UN1T Studio until there is no longer a risk of infecting any other person.

What amenities do you have at UN1T?

We have the works! Every UN1T studio has toilets, showering facilities with body wash and shampoo, hair dryers and/or straighteners and shower towels. Sweat towels are provided for your session (trust us, you’ll need it!). There are water fountains to fill up your bottles and we encourage you to bring your own to avoid single use plastic. There may be added extras such as hair ties, face wipes and deodorant in the changing rooms and protein shakes, protein bars or energy drinks to purchase from Front of House but this is studio dependent.

It’s my first time! Which class should I start with?

Firstly, Welcome to UN1T! We have over 25 different classes across 3 distinct disciplines: conditioning, strength, and mobility. We advise starting with one of our strength classes on a Monday, Wednesday or Friday to ease you into training at UN1T. Purchase our 14 day debut which gives you 8 classes to use in this time to begin your journey with us. For those more advanced or confident, all of our classes offer a varied approach for achieving the same result: pushing you (and your UN1T!) out of your comfort zone so jump into whichever class you fancy and our experienced coaches will lead you through the session.

What are the different styles of classes on offer?

CONDITIONING – high intensity classes working in blocks of time anywhere from 20s in our tabata class ENT1TY, to 2 minutes in our endurance class ENDURE, all the way up to 8 minutes in our team conditioning classes like ALLY or PYRAMID.

STRENGTH – slower-paced classes with a focus on compound movements such as squats, deadlifts, and bench press. Using cleverly crafted blocks of time these compound movements are supplemented with accessory work on smaller muscle groups and every four weeks we move between muscular hypertrophy (3 sets x 10-12 reps) strength work (4 sets x 4-6 reps) and power training.

HYBRID – on Sundays we have classes which fuse cardio and strength training together for some of our toughest sessions on the timetable.

MOBILITY – Yoga for athletes is a class focused on stretching the big muscle groups we tend to target most in class – hamstrings, quads, lats etc – while easing you through some mobility and basic flow work.

It’s My First Time! What do I need to know?

We advise members to arrive 15 minutes before class so that you can find the studio and prepare for the session. Check in with our FOH team who will show you the amenities and introduce you to the trainers. They will take you through the game plan so you know exactly how to tackle the class and then you can mentally prepare for the session! All you will need is appropriate training clothes, a pair of trainers, a water bottle and you’re all set. Please note we do not allow members to enter class if you are late, due to health and safety reasons.

How far in advance can I book a class?

Classes open 10 days in advance so you can pre-book into prime-time spots.

What is the UN1T cancellation policy?

This is dependent on which studio you book your class with. Most studios operate a late cancellation charge and a missed class fee.

I’ve loved my trial sessions. How do I become a member?

Speak to our FOH team after class or check out the membership options right here on our website to see what’s available for your studio. We offer long term contracts, month to month rolling plans and class bundles. Prices for these will vary depending on location and studio.

Do you have parking?

Some studios do have parking spaces available for UN1T members, yes. Please contact your specific studio for more detailed information.

Is it an open gym?

We are not an open gym. We work on a class-based format, running on average 8 classes per day from morning to evening. The studio is not available as an open gym outside of class times.

How long are your classes?

Classes run to the hour, giving us time for a thorough warm up and cool down. Actual training time is approx 40 minutes.

Do I need to be fit already?

The short answer is no. We welcome every person into our classes from absolute beginners to advanced athletes. We have experienced coaches who can offer regressions on all exercises should you need it, we allow you to work at your own pace and our community is warm and friendly and will support you whatever level you are at.

When are your cardio classes?

Cardio (or conditioning) classes run every Tuesday, Thursday and Saturday. Tuesday will be a team based cardio session where an element of competition pushes you to get more from the workout. Thursdays is more of an individual class, and Saturday is a big group session, training as one!

I want to lift weights, can I do that here?

Absolutely. We set the bar high when it comes to heavy lifting in a group class format. We have dumbbells that range from 2kg all the way to 40kg and we do a lot of barbell work including deadlifts, squats and bench press using Olympic bars and plates. We have structured our classes so that stronger athletes have the opportunity to lift heavy with all the necessary kit they might need whilst also supporting our members who are newer to lifting.

When are strength sessions?

Strength sessions fall on Mondays, Wednesdays and Fridays. We run a 12 week programme that cycles through hypertrophy training (muscle building), strength training, and power training (developing explosive strength) in 4 week blocks that run throughout the year.

Do you offer corporate sessions or private sessions for group classes?

Yes, bring the whole squad down to class! Depending on the individual studio we can offer corporate memberships for groups that join from the same office or work place. For any corporate or general enquiries, contact the studio you would like to train in.

How do I book a session?

You can book a session right here on our website. Click on the ‘book a session’ tab at the top of the page. Be sure to select the right studio and location!

Pricing

Contact us for pricing information